How we are paid
On receiving an enquiry we will send you our fact-finding questionnaire and ask you to confirm your objectives, without obligation. The information provided by you will form the basis of our advice and we will formulate a strategy and agree with you the fee for the work involved.
We will always tell you about any commission we earn, and it will be taken into account in working out our fee. It is our policy that if we also receive commission from the product provider when you buy a product , we will pass on the full value of that commission to you in one or more ways. For example, we could reduce our fee; or reduce your product charges; or increase your investment amount; or refund the commission to you.
Commission is paid by a provider, usually an insurance company or an investment house for the successful placing of business. The commission is included within the providers normal product charges, so there is nothing you need to pay us in addition. The amount of commission is based on a percentage of the premiums payable or sums invested.
Whether you buy a product or not, you will pay us a fee for our advice and services. Fees will usually be based on time spent and evaluated at a rate per hour, or calculated as a fixed fee based on specific instructions. Fees attract an additional VAT charge whereas commissions, under current legislation, do not.